Privacy Policy
Clensy Cleaning Privacy Policy
Who We Are
At https://clensy.com, we are committed to maintaining the trust and confidence of all visitors to our website. We value your privacy, and we want you to know that https://clensy.com is not in the business of selling, renting, or trading email lists with other companies or businesses for marketing purposes.
In this Privacy Policy, we provide detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure. We take your privacy seriously and implement measures to ensure a safe and secure environment for all visitors and users of https://clensy.com.
Information We Collect
We collect personal information that you voluntarily provide when you use our services, interact with our website, or communicate with us. This may include, but is not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (for transactions)
- Usage data (cookies, IP address, browser details)
How We Use Your Information
Your personal information is used for the following purposes:
- To process and manage your cleaning service appointments
- To communicate with you regarding services, promotions, and updates
- To send appointment reminders, payment reminders, and post-service feedback requests
- To improve our website functionality and user experience
- To comply with legal obligations
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your personal data with the following:
- Service providers or third-party vendors who assist in delivering our services (e.g., payment processors, email service providers, or customer support systems)
- Law enforcement or government authorities when required by law
SMS Consent and Third-Party Sharing
By providing your phone number to Clensy Cleaning, you are consenting to receive SMS messages related to the services you’ve requested, such as appointment reminders, service confirmations, and promotions. Your SMS consent will not be shared with third parties for marketing purposes.
We will use SMS messaging only for the services you have opted into, and you can opt-out at any time by replying “STOP” to any SMS message.
Cookies
We may use cookies to provide services and enhance your experience on our website. Cookies allow us to track user activity and improve our content. You can clear cookies at any time by adjusting your browser settings.
Website Comments
If you leave comments on our website, we collect the details you provide (such as name, email address, and website) to display your comment. These details are stored for display purposes and are not verified by us.
Google Analytics
We use Google Analytics to analyze website traffic and user behavior. This helps us understand how our website is used and identify areas for improvement. Google Analytics collects data in an anonymous manner, and we do not attempt to identify individuals.
Access to Your Personal Information
You have the right to view, amend, or delete any personal information we hold about you. To request access or make changes, please contact our data protection officer at info@clensy.com, and we will assist you in removing or correcting your information.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update this page with the revised version. If we make significant changes, we will notify you via email or through the website. By continuing to use our services, you agree to the terms of the updated policy.
Contact Us
If you have any questions or concerns about our privacy practices, please reach out to us at info@clensy.com.